At Chempro, our work advocates a
higher purpose that transcends mere chemicals. We believe
our services and
products should bring improvements to people ’s
lives, from the way they work to the environment they
live in.
As such, Chempro is essentially a “People Oriented Company
”.Our philosophy of “Customer Care ” emphasises the
importance of establishing good rapport with our clients
so we can consistently meet their needs.
This philosophy is exemplified by our personalised
customer service in after-sales product training and 24-
hour technical support. Beyond that, we have also
developed educational training programs which include
safety, motivation, management and other relevant topics
to create coherent improvements for our customers.
In fact, our service is more than personalised. It's
localised. We employ highly skilled locals in countries
where we operate because we understand that customers in
different countries have different needs; the kind of
specifics that our native employees can easily
understand and readily meet. Our formula of global
outlook with localised approach creates a closer bond
between us and our customers, which is critical in
maintaining a win-win relationship. |
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